We introduced a long-awaited feature two months ago - a bridge between KPIs and OKRs. Since then, we polished some other features, like Accountability and Goal Boards.
Now, with a new version (2023.6) of Agile Tools, we are introducing KPI and Health Metric dashboards.
Quite some dashboards are pre-created for your convenience. There are different categories of them, grouped by organizational units, value units (products, projects, services, etc.), and teams.
Until now, we were focusing on goal and performance management, Objectives and Key Results, Key Performance Indicators, and Health Metrics. The effort for the next versions will be towards the action layer below the OKRs. More on this at the end.
KPIs and Health Metrics
There are two ways for a KPI (Key Performance Indicator) to “become alive” and be visible on one of the dashboards.
Firstly, you can simply create a KPI; secondly, it appears on a dashboard when you create a Key Result based on a Metric template.
As for the Health Metrics, there are also two ways.
First, you can create a Health Metric on your chosen dashboard, and the second option is automatic. Whenever any Key Result based on a Metric ends, the Health Metric appears.
Clear and simple.
For Organizational Units
The KPI & Health Metric dashboard for organizational units is probably the most common.
Companies usually have some indicators they follow. The most important ones are declared as Key Performance Indicators and have a target value to reach, a date to reach it, and a person driving it.
The number of Health Metrics is higher than that of KPIs, and they are not time-bound. We “just” want to observe the values and take action if anomalies appear.
KPIs are presented as line charts with green zones where we want the values to be at the end of the designated period.
There is also a table view of the same data.
For Value Units
Value Units are your products, projects, services, etc. You can create a hierarchy of Value Units and then have KPIs and/or Health Metrics for any of them.
Teams can be cross-functional or simply from people from the same department - your choice. Create KPIs for them if you want.
With the introduction of KPIs and Health Metrics, you can also create them for any individual. Not so with OKRs, where the focus is on teams.
The Values page displays the raw numbers for KPIs and Health Metrics. It is a convenient view of the data at your disposal.
What is coming next?
Agile Tools already allows you to use it as a task management tool. With the next release, this basic functionality will be extended in preparation for some powerful but, at the same time, simple product and project management.
In Agile Tools, we use the term Value Item. Each Value item has a type and a class. Right now, you can only use Value Items of type Task. You will have more options in the next release, like Stories, Bugs, Requirements, and others.
Soon after, the detail page for Value Units will allow you to configure quite some properties for your products, projects, etc.